1.55 Million People. £12 Billion Lost. And Nobody's Measuring What's Actually Breaking Them.
- Nikki Collinson-Phenix

- Mar 26
- 3 min read
Right. I'm going to keep this one really simple.
Because I'll be honest with you, I hate data. Numbers make my eyes glaze over. I'm much more of a "tell me the story" person than a "show me the spreadsheet" person.
But sometimes you come across numbers that stop you in your tracks. And this week, that happened.
I was reading a House of Commons report about the NHS workforce. Parliamentary stuff. Official stuff. The kind of thing that normally lives in a filing cabinet and never sees daylight. And buried in all the tables and percentages was a story that basically wrote itself.
So I'm going to tell you that story. No jargon. No big words. Just the bits that matter.
First, the good news.
The NHS workforce is growing. More doctors than five years ago. More nurses. Numbers going up.
Sounds great, right?
Now the not-so-good news.
There are still 100,000 jobs sitting empty. England doesn't have enough doctors compared to pretty much every other European country. The number of GPs has actually gone down over the last decade. And for every 10 doctors who join, about 8 leave.
So yes, more people are coming in. But they're also walking back out again.
Here's the bit that got me.
Nearly half of doctors and dentists say they're stressed at work. A third of all doctors say they can't cope with how much they've got on. Not occasionally. Every single week.
And the biggest reason people call in sick across the entire NHS? Anxiety. Stress. Depression.
694,800 working days lost. In one month.
I'll say that again. One month.
The number of people leaving because of their health has quadrupled in ten years. Four times as many people are now getting so unwell from their work that they have to go.
So what's being done about it?
Wellbeing chats. Staff surveys. Mental health support lines. Resilience training.
And look, none of that is bad. I'm not having a go at any of it.
But here's what bugs me.
All of it is aimed at the person. How are YOU doing? What do YOU need? Here's a helpline YOU can ring.
Nobody's looking at the bit before that. Nobody's asking: what is it about this place, this system, these conditions that's making people feel like this in the first place?
And there's something else nobody's measuring.
The NHS workforce looks completely different to how it looked even five years ago. A fifth of staff are now over 55. The number of international staff has doubled. 30% come from ethnic minority backgrounds.
Every one of those groups is carrying something different before they even start their shift. Financial pressure. Caring responsibilities. Cultural adjustment. Health stuff. Life stuff.
That's what I call External Load. It's the weight people are already carrying when they walk through the door. And it matters, because two people can do the same job in the same team and be under completely different amounts of pressure, because they didn't start from the same place.
But nobody's tracking that. Nobody's even asking.
This is the gap I keep banging on about.
The NHS knows it's got a problem. It knows people are burning out, leaving, getting sick. It even knows it's costing over £12 billion a year.
What it doesn't know is where the pressure is actually building and who's carrying the most.
Because the surveys measure how people feel. They don't tell you what the system is doing to make them feel that way.
That's not a wellbeing problem. That's a "we're flying blind" problem.
And you can't fix what you can't see.
One more thing.
I'm not bashing the NHS here. The long-term workforce plan is genuinely ambitious and there's billions behind it. The intention is real.
But the best plan in the world won't land if the people delivering it are carrying more than anyone's ever bothered to measure.
We're counting heads. We're not measuring what's happening inside them.
And that, for me, is exactly why Pressure Literacy exists. Not instead of the wellbeing work. Underneath it. Before it. So that leaders can actually see what's going on before people start breaking.
Because wellbeing without structural diagnosis is a sticky plaster on a fracture. You need both. But one without the other? That's just theatre.
Nikki
Data from: House of Commons Library (CBP-10539 and CBP-9731), BMA, NHS Staff Survey, The King's Fund, The Health Foundation.
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